Canguri Boutique Cottage

Terms & Conditions

- Upon booking 30% deposit will be charged. Full payment plus a $150 security deposit must be made 30 days before checkin or upon invoice.
- Pets are not permitted
- Our check-in time is 2:00 P.M. and our check-out time is 10:00 A.M.
- We reserve the right to charge additionally post stay if damages, breakages or additional cleaning is above the security deposit.

*** COVID-19 Policy ***
To keep all our guests and staff safe at this time, we will not be allowing any guests to stay at the property if they submit to any of the conditions below. If you present with any of the following 24 hours prior to check-in please notify us immediately to make alternative arrangements.
- Any guests or friends/family have not travelled outside of Australia with the last 14 days
- Any guests or friends/family been diagnosed with COVID-19
- Any guests showing symptoms of COVID-10 including but not limited to cough, fever etc.

In the event you have been diagnosed with COVID-19 within 7 days after check-our please contact us immediately.

Payment Policy

Upon booking 30% deposit will be charged.

Full payment along with a $150 refundable security bond deposit is required no later than 30 days before check-in or upon invoice and can be paid by credit card or PayPal. If payment is not received 30 days before your check-in date, your reservation will be cancelled and all monies paid will not be returned.

Refunds for cancellations will be made in accordance with our cancellation policy.

Refundable Security Deposit Policy:
A refundable security deposit is taken for the property at time of booking. The security bond will be refunded within 7 days of the end of the letting period - providing an inspection of the property reveals all to be in good order. Should this not be the case, the cost of any damages or breakages will be paid for from this bond and the remainder refunded. Any damages incurring costs over and above the security bond will be invoiced with payment required immediately by return.

If any of the following is not adheres to the security deposit will be forfeited. All guests agree to.

- Take good care of the property during occupation maintaining all furniture, fixtures, fittings and effects in the same state of repair as at the commencement of the stay;
- Use the property and its contents in a safe and appropriate manner;
- Read instruction booklets before use of appliances; (if supplied);
- Keep the property secure and locked (where locks exist) all windows and doors whenever the property is left unoccupied and comply with security and safety precautions and in case of rain;
- Leave the property in the same state of cleanliness and general order in which it was found (an additional cost will otherwise be incurred to cover the extra cleaning);
- Ensure all kitchen utensils, plates, glasses, pots and pans are washed and put away prior to departure (an additional cost will otherwise be incurred to cover the extra cleaning);
- Report any damage or breakage immediately to the owner;
- Pay the costs arising from any breakages, damage to furniture or fittings, removal of any items from the property, damage to the exterior of the property including any damage to neighbours property and farm animals and equipment;
- Place refuse, surplus food and unwanted articles in bin liners inserted in the waste bins provided and, if full, to dispose of the contents of the bins in the refuse container outside of the house;
- Not tamper with the electrical, gas, water or sewage services, pipes or equipment;
- The Property is not a “party house” and any such activities are strictly prohibited. Any gathering, celebration or entertainment permitted at a Property must not conflict with residential amenity and must comply with all the other requirements;
- Smoking is not permitted indoors;
- Pets and animals are not permitted at this property;
- In the event of an emergency relating to the Property, please telephone 0402 277 327 or 0403 145 589.

Cancellation Policy

Cancellation of any booking will only be accepted in writing or by email.

COVID-19 Policy:
In the event that you are in breach of the our COVID-19 Policy 24 hours prior to check-in, your booking will be given as a credit to be used within 12 months.

Standard Policy:
In the event of a cancellation more than 14 days before the reservation, all monies paid less platform (airbnb, stayz, booking.com, agoda, expedia etc) fees will be returned to the guest.

In the event of a cancellation less than 14 days before the first reservation the guest will be liable for all monies already paid.