Pennyroyal Farm Cottages

Terms & Conditions

Bookings Conditions
Minimum stay is 2 nights in all cottages.
Deposits of 50% is payable at time of booking. Balance is due 72 hours before your arrival.
Payment: Credit Card details are required for security. Payment can be made by Visa or Mastercard with a 1.2% fee. We are happy to receive direct deposit (no fee incurred)
Cancellations and refunds.
a) You will have a 100% refund if you re-book for the same length of stay at another time. (14 days notice required).
b) If we can rebook what you are cancelling, you will be refunded, less $50 cancellation fee to cover our costs.
No refunds otherwise.

Fire authority warnings for extreme or catastrophic fire danger: We reserve the right to postpone your booking should the Country Fire Authority predict an Extreme or Catastrophic fire day or days for the Great Ocean Road region during your stay. We will hold your deposit until mutually acceptable alternative dates can be arranged.

Force Majeure – COVID-19: International or interstate travellers will receive a full refund less a $50 administrative fee to cover our costs. All Victorian travellers who wish to cancel will receive a gift voucher for the full value of the monies they have already paid.

Standard check in time is 3pm and check out 10am. Where possible we can be flexible with these times.

Payment Policy

Payment: Deposit of 50% required at time of booking. Balance payable 72 hours before arrival.
Please process payment by transfer to:
JB&FS Tree Change (PennyroyalFC)
BSB:033-033
Account:401-231
Payment can also be made by Visa or Mastercard if preferred (1.2% fee)

Cancellation Policy

Cancellations and refunds: If you cancel or change your booking please note how refunds work.

a) You will have a 100% refund if you re-book for the same length of stay at another time. (14 days notice required).

b) If we can rebook what you are cancelling, you will be refunded, less $50 cancellation fee to cover our costs.

No refunds otherwise.