Boutique Abodes Australia

条款和条件

Boutique Abodes Australia (BAA)
TERMS & CONDITIONS

IF YOU HAVE PAID A DEPOSIT OR PAID FOR YOUR STAY IN FULL THEN THESE TERMS AND CONDITIONS HAVE BEEN ACCEPTED BY YOU.

Bookings:

You can book your stay via our website https://goldcoastboutiqueabodes.com/. your booking will be subject to availability and pricing at the time of booking. It is not subject to change in accordance to any offers we run thereafter. Your booking and your pricing may vary on the day/s you book the property. Pricing could be considerably different on the same property dependent on *times of the year *economic climate *vacancies *last minute bookings. Special offers negotiated with us are valid for 48 hours only and then the pricing will be as seen on our website. Any verbal quote given is an estimate only of price, which will be subject to a documentation confirmation your booking. You agree to pay the rate for each night of your stay and any additional fee’s up until the time you have departed the property. The accommodation may be occupied by you only for the period stated on the booking confirmation.

Terms and conditions acceptance:

When you book your stay with Boutique Abodes Australia you have then accepted our terms and conditions on behalf of yourself and your party. If you notice that anything is wrong with your booking details, please let BBA know as soon as possible. The guest is to ensure their details are correct.

Bookings:

Full payment is required at time of booking, unless a special instalment arrangement is negotiated with the BBA director. If payment is not received by the due date, BBA reserves the right to cancel the booking.

Children Pricing:

Children’s prices for accommodation are included in the standard tariff rates and refer to children using existing bedding. Additional charges will apply if port-a-cot or roll away bed is required. Please note that not all property types will allow an additional bed. No refund will be given if the accommodation is deemed unsuitable after check in.

Number of Guests:

At no time during your occupancy is the number of guests staying to exceed the number booked, unless prior approval is sought and given by management. The use of extra beds other than the number booked will attract an additional tariff. Any persons exceeding the maximum occupancy of the property will be considered trespassers and will be evicted.

Check In & Check Out:

Standard check in time is 2.30pm and accommodation is to be vacated by 10:00 am on the day of departure. An additional fee will be charged if you do not check out by 10: 00am. Early arrivals and late check outs are at the discretion of Management and must be requested at the time of booking and can only be confirmed 1 day prior to arrival or departure not on the day. Whilst every effort will be made to accommodate early arrivals and late departures, the only way to absolutely ensure early check-in or late check-out is to book an extra night or half day where availability permits. Half day rates are charged at 50% of the nightly tariff and will extend the check out time until 4:00 pm and allow an early check in from 9:00 am.

Smoking:

Smoking inside any accommodation is strictly prohibited as are pets inside. If there is any evidence of smoking inside the accommodation you will be charged an additional $1000 for a specialised clean to eliminate odours from bed linen, couch, and throughout property. Please ensure doors and windows are closed if smoking on balconies or in courtyards and if animals for one reason or another get into the home without permission you eliminate dog hair as we have allergy sensitive guests who stay.

Pets

No pets are permitted inside the property and pets are only accepted on application. If additional pets are found on the home further than you had applied for an additional fee will apply per dog. Additional cleaning charges will also apply if this condition is breached and deducted from your credit card or deposit.
If your pet is approved and you leave pet related mess on the property you will be charged additional cleaning hours as compensation.

Personal belongings:

You acknowledge that we do not cover your personal belongings under any of our insurance policies and therefore take no responsibility for any loss or damage of the occupant’s personal property left on the premises and agree that you will not make any claim against us for any damages or loss to your personal belongings regardless of how or where the loss or damage occurred.

NO PARTY OR NOISE POLICY:

Strictly no party’s or noise. Parties or gatherings are strictly prohibited, unless prior arrangements have been made with management. Disturbance to other accommodation guests and neighbours including excessive noise and music is prohibited and may result in immediate eviction without refund your security deposit will also be taken in its entirety.

Travel Insurance:

We strongly recommend you purchase comprehensive travel insurance at time of booking. We suggest that the policy should include, but not be limited to, the reimbursement of any monies paid in the event the travel is cancelled; loss or damage to personal baggage and loss of money and medical expenses.

Breakages & Damages:

Upon check out accommodation should be left clean and tidy. Damages or breakages of furniture or furnishings must be reported to management immediately. Breakages or damages to the property and all communal or external areas that are caused by any guest and/or a guest’s visitor will be charged and recouped in full of the guest’s credit card or deducted from the guest’s refundable deposit. Excess cleaning required on departure or replacement of items removed from the accommodation will be charged to the guest’s credit card. Furniture, fixtures and fittings are not to be altered or moved between rooms or properties. There will be a charge incurred if furniture is not returned to its original location.

Waterfront homes, spas, pools:

All guests using the pool & spa do so at their own risk. You acknowledge that we are not responsible for accidents or injuries. No diving, running or pushing in pool area is allowed. No glassware allowed in the pool area. Children must be supervised at all times. Gates onto water need to be monitored and supervised by guardians of children.

Lockouts & Loss of Keys:

Lockouts will incur a standard or after hours call out fee of $40.00 & loss of keys will incur a $480.00 replacement charge.

Commercial use:

The properties are not to be used for commercial use. You acknowledge that we do not accept liability for any injury, damage, loss, additional expenses and disruptions due to electrical storms or other acts of God caused directly or indirectly by events, which are beyond our control and agree not to make any claim in relation thereto.

No Tenancy:

You agree that regardless of your length of stay in there is no tenancy or other rights created under any Landlord and Tenant laws and there are no such laws that apply to your stay.

Changes Beyond Your Control:

Compensation will not apply if a significant change is made for reasons beyond our control. These include: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, natural disaster, act of government or public authorities or other circumstances amounting to force majeure. You agree that, should you or your guests breach any of the terms and conditions: You will pay to us the total loss or damage that we suffer as a result of that breach and hereby authorise us to debit your credit card or apply your refundable deposit in payment of that loss or damage and we may evict you and your guests without notice.

Payment Policy

Payments / Qualification process:

On instant booking, you will receive a message asking for additional information and the nature of your stay, if the additional information does not meet our clients verbal agreement or they are not happy with the nature of your stay or the particular booking is not the right fit for any particular prospect, this is at the owner's discretion. You will only be notified if you’re NOT a good fit. If you are NOT a good fit a refund will be processed immediately & the booking will be cancelled. Payments are accepted by Visa, MasterCard or AMEX. Credit card payments incur a 1% surcharge and AMEX 1.9% surcharge. All payments are only accepted in AUS dollars. Payments can also be accepted via direct deposit on arrangements. Rates quoted are in Australian dollars and are subject to change at any time. Rates are inclusive of GST where applicable. Any verbal quote given is an estimate only of price, which will be subject to a written advice on confirmation of the booking. Minimum length of stay restrictions applies to certain rates during special event periods. The price of your accommodation cannot be guaranteed until the deposit is received or if booking online full payment is required at time of booking. Often we get multiple booing enquires for the same weekend. If you have not paid and are only in conversation with GCBA your booking is not secure,

Security bonds:

A security bond of $1500 is required at time of booking. Your credit card will be debited in the event of noise complaints on properties where you have been given written confirmation that it is a STRICT NO PARTY HOME OR NOISE COMPLAINT HOME. If you wish to have a celebration or make noise we have specific homes for that natured stay. If a noise complaint is submitted in any capacity $500-$1000 will be deducted from your deposit depending on where the owner has set that amount. The Pacific Pearl, The Beach Shack, The Pearl on Rainbow are all set at $1500. Sunburst lodge and Old Riverside Lodge are set at $1000. This money goes to the neighbours of any given property of the complaint. We have video cameras externally on all properties that will verify the complaints. Deposits are also to deduct money for damage to the property, equipment, breakages or if extra cleaning is required. Where a credit card is not available a minimum $1500 cash deposit will be required. (The actual amount required may be higher at some participating properties).

Cleaning:

Extra cleaning and linen change can be arranged during your stay for an additional charge, at a cost to you. Please contact management for further details. On departure, your accommodation is to be left in a clean and tidy state. Extra cleaning charges will apply if this condition is breached and will be deducted from your deposit or credit card.

Cancellation Policy

Cancelling your stay with BBA:

If you cancel or modify between 90- 120 days notice prior to your arrival date a 20% cancellation fee of the booking total will be incurred. If you cancel or modify 30-90 days prior to your arrival date a 35% cancellation fee of the booking total will be incurred. If you cancel or modify within 14-30 days of your arrival date a 50% cancellation fee of the booking total will be incurred. If you cancel or modify less than 14 days prior to your arrival date 100% of the booking total will be retained.

No cancellations or modifications are accepted on the day of arrival or after check in. You will be charged the total of the reserved stay under all circumstances. Written notification must be provided for all cancellations.