Mountain Sanctuary B&B

Termini e condizioni

When confirming a booking via telephone, email, third parties and/or by paying a deposit, you agree to the following:
Check-in & Check-out times: 2:00pm & 11:00am. Please call if you intend on arriving earlier and/or leaving later in order to ensure your request can be accommodated.
Children: Unfortunately we do not cater for infants or children, however are happy to provide a list of local accommodation that does so upon request. Please be aware that we reserve the right to refuse bookings at the time of check-in.
Additional Guests: Please advise in advance if you wish to host any additional guests at any time during your stay.
Mini bar: If any items from the mini bar basket and/or fridge are consumed during your stay, these are to be paid for at check-out via cash or EFTPOS. Alternatively, the credit card details with which the booking was confirmed will be charged.
Smoking Areas: As per QLD Tobacco Laws and for the comfort of all guests, smoking is not permitted within the building, balconies or gardens. There is however a designated smoking area onsite. Guests may be charged for deodorising costs if required as a result of non-compliance.

Norme di pagamento

50% deposit required at time of booking. 40% refundable up to seven days prior to check-in date. 10% non-refundable from time of booking and will be applied as a cancellation/date change fee. Remaining 50% payable at check-in. Any additional surcharges incurred during stay will be charged upon check-out.

Norme di cancellazione

10% cancellation fee payable upon cancellation or date change of any booking. No refund of 50% deposit within seven days of check-in date.